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The Fraud Picture Today
Many merchants process their transactions in a face-to-face situation where the Visa card is present at the time of the sale. Other merchants handle transactions over the telephone, through the mail, or via the Internet where the card is not present. Transaction processing for these two types of transactions varies greatly; however, both require reasonable steps to ensure the card, cardholder, and transaction are legitimate.
Fraud Prevention Roles
Card-Present Merchants are required to take all necessary steps to ensure that the card, cardholder, and transaction are legitimate. Under the Visa U.S.A. Inc. Operating Regulations, merchants or their sales associates must check the card security features, request an authorization, and obtain the cardholder's signature.
Card-Not-Present (CNP) Merchants are perfect targets for bankcard fraud. Scamsters are taking advantage of the fact that they can operate anonymously. They know that many of the Visa card features that prevent fraud in the physical world do not apply in the card-not-present environment. Mail order/telephone order (MO/TO) and e-commerce merchants who choose to process transactions in the card-not-present environment must understand that there is a greater need for protection against fraud exposure and associated losses. This is primarily because card-not-present merchants can be held financially responsible for a fraudulent transaction, even if it has been approved by the card Issuer.
For more information about protecting your business with fraud control basics, visit the Visa website by clicking here.
Our state-of-the-art online payment gateways, such as the T-Pro software enables merchants to process transactions securely over the Internet, which merchants need to access today's extensive global e-commerce marketplace. Secure online payment gateways and sophisticated encryption technology make credit card fraud increasingly difficult.
Fraud-prevention services and features, such as Address Verification Service (AVS), help verify street numbers before the merchandise is shipped. CVC2 (MasterCard) and CVV2 (Visa) are newcard verification and validation methods designed to minimize Internet and mail order/telephone order fraud. These methods allow greater security when merchants process transactions where the customer's credit card is not present, and they are some of the security measures available that can help you prevent fraudulent credit card purchases and save your business money.
Our company addresses the key issues of both traditional and Internet merchants, including fraud, loss prevention and chargebacks.
The company's state-of-the-art security measures—including its TPro, which uses encryption and Secure Sockets Layer (SSL) technology—protect all merchant and payment information.
These security measures, including Address Verification Service (AVS), can be customized for any size business. The company performs numerous fraud checks to determine common patterns, while allowing merchants to lock out specific credit card numbers and Internet protocol (IP) addresses. Merchants can also create a negative file of high-risk consumers and/or card numbers.
Our chargeback and retrieval system defends its merchants’ rights by making sure that the MasterCard or Visa dispute resolution guidelines have been met when the cardholder-issuing banks send us transaction receipt requests and contested transactions.
The chargeback and retrieval system protects our merchants and reaches favorable resolutions for them. To achieve this, the department reviews the merchant's responses to transaction requests and contested transactions for completeness and proper documentation.
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2C Processor USA, LLC is a registered ISO/MSP of First National Bank of Omaha,
and Wells Fargo Bank, N.A., Walnut Creek, CA